FAQ

What is self storage?

Self storage is really very simple. We lease you the extra space you need to store your items. We provide residential and commercial storage for customers. You have to purchase a special barrel lock from us or bring a barrel lock to secure your items. There is no minimum amount of time you can rent a locker and there is no maximum time. Stay as short or as long as you need.

How secure is self storage?

You will have your own personal storage space secured by a barrel lock that only you have the key to. Every single space has an individual unit alarm that will be triggered if an unauthorized person attempts to open your locker door. We have numerous security cameras throughout the facility and a single access gate at which all customers must enter a unique pass-code to open the gate. We also have restricted floor access so our customers can only access the floor that their unit is located on. So your belongings will really be very safe indeed!

How much space will I need?

You can use the Access Mini-Storage Ltd. space calculator to find exactly how much space you will need - from just a locker to a small warehouse! And, if you need more help or advice you can simply call one of our storage managers who will be happy to help you.

How much does it cost?

The great thing about Access Mini-Storage Ltd. is you know exactly how much it will cost before you turn up - so no wasted time discussing 'hidden extras' or negotiating on the phone. We promise to show all the charges you will pay beforehand - and because you can compare prices on line you know you are getting the best price. We DO NOT require any deposits or minimum stay requirements. You only pay for a one time administration charge and your monthly rent. If you do not have a barrel lock, then you can purchase one through us. NO SUPRISES!

Do I need Insurance?

We recommend that all of our clients have some form of insurance for their items. We are not responsible for damage or loss to your stored items. We do not provide insurance for clients. Our facility has the latest in security and protection.

Can I get more space or less space if I need to?

Yes, if you want a larger or smaller space our self storage manages can find solutions to your needs. We will adjust your payments accordingly.

When can I access my storage locker?

You can access your storage unit from 6:00 am – 10:00 pm daily, 7 days a week. The Access Mini-Storage Ltd. Office is open Mon – Sat 9:00 am – 5:30 pm (Closed Sundays & statutory holidays). We also offer 24 hour access to our customers. Please speak with a storage manager regarding this.

What is the minimum I can store for?

There is no minimum stay! You will need to pay for 1 month in advance however and we do not provide any refunds during the first month of the rental agreement. Lease agreements are automatically renewed on a monthly basis.

How can I contact Access Mini-Storage Ltd.?

You can email any questions you might have about self storage or Access Mini-Storage Ltd. to accessministorage@shaw.ca. You can also call us at 1.604.824.0030